The purpose of this policy is to inform data subjects about the processing of personal data carried out by our organisation through this website, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights.
IDENTITY AND CONTACT DETAILS OF THE DATA CONTROLLER
FRAPONT SA, with registered office at C/ Caracas nº 6, 08030 Barcelona (Spain), tax ID (NIF) A08416273, telephone +34 93 274 54 55, email lpd@frapont.com.
PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA
We will process the personal data provided in order to:
- Handle requests, complaints and incidents submitted through the contact channels on this website.
- Understand visitor behaviour on the website in order to detect possible cyberattacks.
- Where you have accepted it in the cookie panel, compile statistics on the use of the website and measure the results of our communication activities in order to improve our content and services.
- Where you have accepted it in the cookie panel, show you FRAPONT SA advertising on other websites and social networks based on your browsing on our website.
- Comply with the legal obligations directly applicable to us and governing our activity.
- Protect and exercise our rights or respond to claims of any kind.
- Where applicable, send commercial communications about the goods or services that make up our activity and/or news or newsletters related to our sector. If you do not give us your authorisation, we will not be able to send you this information.
- Where applicable, manage your participation in competitions and promotions organised by the company. If you do not give us your authorisation, you will not be able to take part.
- Where applicable, send satisfaction and/or quality surveys. If you do not give us your authorisation, we will not be able to evaluate the service provided.
LEGAL BASIS FOR THE PROCESSING
- The consent you have given us to process your data for the purposes indicated, including consent given through the cookie settings panel, which you may withdraw at any time. If you refuse to provide your personal data, we will not be able to process it for the purposes mentioned.
- Compliance with the legal obligations that apply to us. In this case, the data subject may not object to the processing of their personal data.
- Our legitimate interest in protecting our image, business and track record by preventing attacks on our website. In this case, the data subject may not object to the processing of their personal data, although they may exercise, where applicable, the rights set out in the “Rights” section of this policy.
WEBSITE PLUG-INS AND TOOLS
YouTube
Our website uses plug-ins from the YouTube platform, with technology provided by Google. YouTube will only link your browsing behaviour to your personal profile if you are logged into your account. You can prevent this by logging out. We recommend that you first read this provider’s privacy policy carefully: https://policies.google.com/privacy?hl=en
Google Tag Manager, Google Analytics 4 and Google Ads (Google Ireland Ltd. / Google LLC)
Only if you accept analytics or advertising cookies, we use Google Analytics 4 to understand statistically how the website is used, and Google Ads to measure and show our ads. Google Tag Manager is the technical tool we use to manage these tags and does not set any cookies itself. Privacy policy: https://policies.google.com/privacy?hl=en
Microsoft Clarity (Microsoft Corporation)
Only if you accept analytics cookies, we use Microsoft Clarity to analyse, in aggregate form, how people browse the website (clicks, scrolling) and improve its design. Privacy policy: https://privacy.microsoft.com/en-gb/privacystatement
LinkedIn Insight Tag (LinkedIn Ireland Unlimited Company)
Only if you accept advertising cookies, we use the LinkedIn tag to obtain statistics on the professionals who visit the website and to show our advertising on LinkedIn. Privacy policy: https://www.linkedin.com/legal/privacy-policy
Mailchimp (Intuit Inc.)
We use Mailchimp to manage the sending of newsletters to those who have subscribed. Privacy policy: https://www.intuit.com/privacy/statement/
You will find details of each cookie (name, purpose and duration) in our Cookie policy, and you can change your choice at any time from “Cookie settings” at the bottom of the website.
DATA RETENTION PERIODS OR CRITERIA
The personal data provided will be kept for as long as necessary to fulfil the purposes for which they were originally collected.
Browsing statistics are kept in Google Analytics for a maximum of 14 months.
Once the data are no longer necessary for the processing concerned, they will be kept duly blocked so that, where appropriate, they can be made available to the competent public administrations and bodies, judges and courts or the Public Prosecutor’s Office, during the limitation period for any actions that may arise from the relationship with the client and/or the legally established retention periods.
AUTOMATED DECISIONS AND PROFILING
The website does not take automated decisions. Only if you accept advertising cookies may Google and LinkedIn link your browsing on our website to a profile in order to show you FRAPONT SA advertising. If you do not accept them, or withdraw your consent, no such profile will be created.
RECIPIENTS
For as long as your personal data are processed, the organisation may disclose them to the following recipients:
- Judges and courts.
- State law enforcement agencies.
- Other competent public authorities or bodies, where the controller is legally obliged to provide the personal data.
In addition, the website hosting and maintenance providers and the providers of the tools listed in the “Website plug-ins and tools” section have access to your data as data processors, solely in order to provide their services to us.
INTERNATIONAL DATA TRANSFERS
Some of the tools listed above belong to companies based in the United States, so international data transfers may take place:
| Provider | Country | Purpose | Safeguard |
|---|---|---|---|
| Google LLC (Analytics, Ads, Tag Manager, YouTube) | USA | Statistics and advertising | EU-US Data Privacy Framework |
| Microsoft Corporation (Clarity) | USA | Statistics | EU-US Data Privacy Framework |
| LinkedIn Corporation | USA | Statistics and advertising | EU-US Data Privacy Framework |
| Intuit Inc. (Mailchimp) | USA | Sending newsletters | EU-US Data Privacy Framework |
The EU-US Data Privacy Framework is covered by an adequacy decision of the European Commission of 10 July 2023.
SOCIAL NETWORKS
In order to involve you in our activity and keep you up to date with our news, FRAPONT SA has profiles on social networks.
All users can join our social networks or groups. However, please note that unless we ask you for your data directly (for example, through marketing actions, competitions, promotions or any other valid means), your data will belong to the corresponding social network. We therefore recommend that you read its terms of use and privacy policy carefully and make sure you configure your data processing preferences.
Below are the links to the privacy policies of the social networks on which we are present, so that you can consult them at any time and configure your profile to protect your privacy:
- LinkedIn: https://www.linkedin.com/legal/privacy-policy
- YouTube: https://policies.google.com/privacy?hl=en
- Instagram: https://privacycenter.instagram.com/
RIGHTS
Data subjects may request further information about the processing of their personal data and exercise at any time, free of charge, their rights of access, rectification and erasure, request restriction of the processing of their personal data, object to it, request data portability (where technically possible) or withdraw the consent given and, where applicable, not be subject to a decision based solely on automated processing, including profiling.
To do so, they may use the forms provided by the organisation or write to the postal or email address given at the beginning of this policy. We may ask for your ID card or another similar document in order to verify your identity, where this cannot be done by less intrusive means.
If you consider that your data protection rights have been infringed, in particular if you have not obtained satisfaction when exercising your rights, you may lodge a complaint with the competent supervisory authority (Agencia Española de Protección de Datos) through its website www.aepd.es, or with the supervisory authority of your country of residence.
ACCURACY OF THE DATA
The data subject guarantees that the data provided are true, accurate, complete and up to date, and undertakes to report any changes through the channels provided for this purpose and indicated in the first section of this policy. They will be liable for any direct or indirect damage or loss that may arise from failure to comply with this obligation.
If the user provides data of third parties, they declare that they have the consent of those persons and undertake to pass on to them the information contained in this clause, releasing the organisation from any liability arising from failure to comply with this obligation.
CHANGES AND UPDATES
This privacy policy may be amended or updated in line with legal requirements, to adapt it to the instructions of the Agencia Española de Protección de Datos, or as a result of changes to our website. We therefore advise users to visit our Privacy Policy regularly.
If you have any questions about this policy, you can contact FRAPONT SA through the forms provided by the organisation or write to the postal or email address given at the beginning of this policy.
In the event of any discrepancy between this translation and the Spanish version, the Spanish version shall prevail.
Last updated: October 2026